Biotraps respects your privacy and is committed to protecting the personal data collected during your interaction with us. This Privacy Policy aims to clearly and transparently explain how your data is collected, used, stored, and protected, in accordance with the General Data Protection Law (LGPD – Law No. 13.709/2018).

1. Data we collect:
   • Contact information: name, email, phone number;
   • Browsing data: IP address, location, browser type, visit duration, and accessed pages;
   • Information provided through forms or direct interactions.
2. How we use this data:
   • Customer service;
     Sending communications with consent;
   • Navigation analysis for improvements;
   • Compliance with legal obligations.
3. Sharing and third-party tools:
   • We use ActiveCampaign (marketing automation) and Google Analytics (usage analysis), always based on your consent. These platforms follow international standards for data security and protection.
4. Your rights:
   • Access, correction, and deletion of data;
   • Revocation of consent;
   • Request for data portability and additional information.
5. Cookies:
   • We use cookies to enhance your experience. You can manage your preferences in the Cookie Panel.
6. Information security:
   • We adopt technical and organizational measures to protect your data against unauthorized access.
7. Updates:
   • This policy may be updated periodically. The most recent version will always be available on our website.
8. Contact:
   • DPO: Chris Fry
   • Email: privacyofficer@biotraps.com
   • Last update: 05/2025